A top brewer, Heineken has retrenched about 9, 000 of its workers to stay afloat. It took this decision this week after incurring a considerable loss due to COVID-19.
9,000 Heineken staffs lose their jobs
The top brewery firm has decided to cut about 9,000 jobs for it to avoid going under. This action of Heineken will save them about €3 billion in two years. This decision was revealed by CEO Dolf Van don Brink, who said he has tried to put the country in the best position as the second-best brewery in the world.
However, he said the coronavirus pandemic had impacted negatively generally on the leisure and entertainment industry. Van den Berk said that the firm would provide cutouts staff by almost 12 percent to increase productivity and free margins back to position ratios.
This cut...
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President Joe Biden sanctions Myanmar military leaders
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What are the benefits of using call center software for your business ?
Call center software has become an essential tool for many modern businesses that want to deliver quality customer service. By automating and optimizing the processes of managing incoming and outgoing calls, these software offer many advantages for companies. In this article, you will learn in detail about the benefits of using call center software and how it can improve your business efficiency.
Improved agent productivity and efficiency
One of the main benefits of using Call Center Software is improving the productivity and efficiency of your agents. With features like smart call routing,...